We welcome your comments and suggestions about our performance. This feedback helps us to develop and improve. We encourage our patients to put their comments into the suggestion box in our reception area, if they don't want to be identified.
THIS PRACTICE OPERATES A COMPLAINTS PROCESS WHICH AIMS TO RESOLVE ANY ISSUES OR CONCERNS.
These should be addressed to Principal Dentist Dr. F. Atinuke-Tayo in writing
Address:
35 Grasmere Road, Cheltenham, GL51 3PQEmail:
hatherleydental@gmail.comWe aim to acknowledge any such concern within two working days and to respond in full within ten working days. If we cannot fulfill these timescales, we will let you know promptly. In the unlikely event that the practice is unable to deal with any complaint to your satisfaction, you should contact:
Dental Complaints Service:
Tel: 08456 120 540
E-mail: info@dentalcomplaints.org.uk